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SBGI >> Series #3 done, taking pre-orders!


12/27/06 8:04 PM
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Jorx
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Edited: 27-Dec-06
Member Since: 06/03/2004
Posts: 1313
I ordered it:)
1/8/07 6:28 PM
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JKogas
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Edited: 08-Jan-07 06:28 PM
Member Since: 01/01/2001
Posts: 121
Ordered it as well. Have the entire rest of this YEAR planned around this material! -John
1/16/07 3:17 PM
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kajukenbo2000
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Edited: 16-Jan-07
Member Since: 01/01/2001
Posts: 40
Has the orders been sent out yet?
1/16/07 6:59 PM
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Matt Thornton
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Edited: 16-Jan-07 06:59 PM
Member Since: 01/01/2001
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We are in the final stages of duplication and orders will be shipping shortly. You can contact Tonie at: sbgproductions@gmail.com to check on your order, she will also be sending an e-mail to everyone that pre-ordered with a shipping date the moment they are sent.
1/17/07 3:42 PM
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kajukenbo2000
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Edited: 17-Jan-07
Member Since: 01/01/2001
Posts: 41
thank you
1/18/07 4:07 AM
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2 Giant Eggs
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Edited: 18-Jan-07
Member Since: 08/29/2002
Posts: 1738
Store link
2/19/07 8:15 PM
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kajukenbo2000
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Edited: 19-Feb-07
Member Since: 01/01/2001
Posts: 42
I am in the same boat, I have emailed Tonie quite a few times with no reply.
2/20/07 12:22 AM
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Hunter V
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Edited: 20-Feb-07
Member Since: 01/01/2001
Posts: 3380
same here, but I figure they are backed up as they are probably getting ready to ship so I'll be patient. It's happened before and they have gotten the orders shipped, so let's be a little more patient as I am sure Tonie will answer our emails.
2/20/07 10:49 AM
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cprevost
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Edited: 20-Feb-07
Member Since: 12/28/2003
Posts: 263
Matt is in Ireland right now. He'll be back the end of the week. I'm sure he'll get it worked out when he gets back.
2/23/07 12:49 AM
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Erikm
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Edited: 23-Feb-07
Member Since: 01/01/2001
Posts: 883
Hey All, I work at the company that is handling the DVD duplication for FJKD3. The masters were shipped out to us a few days ago and I checked the tracking number today and they are enroute still. As soon as they arrive we are making them our number one priority. I will personally make sure all the preorders are in Tonie's hands within 3 days of us getting the masters. Everyone should get them very soon after that. I talk to Tonie several times a week and she wants to get these out as much as everyone wants to get them. At this point I think she doesn't want to make anyone any promises on delivery dates until the masters are in my hands. Thanks everyone for your patience!
2/23/07 2:00 PM
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Jorx
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Edited: 23-Feb-07
Member Since: 06/03/2004
Posts: 1429
Very cool Erik! Thanks for the update!
2/28/07 1:22 PM
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Erikm
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Edited: 28-Feb-07
Member Since: 01/01/2001
Posts: 894
The discs are in my hands as of 20 minutes ago! Apparently they got hung up in customs, but I will make sure all the preorders are in Tonie's hands by this weekend!
3/1/07 2:23 AM
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kajukenbo2000
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Edited: 01-Mar-07
Member Since: 01/01/2001
Posts: 43
Great. Thank you. Why did the tapes have to go through customs? Wasn't the video production produced in the US?
3/1/07 7:18 AM
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Mike Sweeney
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Edited: 01-Mar-07
Member Since: 01/01/2001
Posts: 2320
Video production was done in Denmark.
3/1/07 11:31 AM
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Erikm
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Edited: 01-Mar-07
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Posts: 895
Videotaped in the U.S. but edited in Denmark.
3/1/07 5:43 PM
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Matt Thornton
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Edited: 01-Mar-07 05:46 PM
Member Since: 01/01/2001
Posts: 3200
First of all let me thank you for being so patient in waiting for Series #3. We finally received the product in our hands yesterday, and Erik has been very busy duplicating over the last 24 hours to get the first run done and out to you within the next few days. All orders will be shipped by Monday at the latest. This project was plagued with many difficulties, from footage getting deleted, to trouble coding, and finally to the project being held by customs for awhile. I would like to take the time to personally apologize to all of you for the wait. And let you know that we have decided that all future projects will be done here locally. This will help ensure we never have problems like this again. Also, I want all of you to know that I value your business a lot. I realize that most of you who purchased Series #3 in advance are longtime customers or friends of SBGi. As a way of showing my appreciation for your patience during the wait with Series #3 we will be sending out a thank you note and special offer, available only to those that pre-ordered the dvds. Tonie at sbgproductions@gmail.com has the name of everyone who pre-ordered series #3, and will be sending that e-mail out within the next few days. Again, thanks for your patience and continued support. It means a lot to all of us. -Matt Thornton www.straightblastgym.com
3/2/07 1:03 PM
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RandyInWyo
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Edited: 02-Mar-07
Member Since: 12/07/2006
Posts: 3
Thanks Matt, very cool!
3/2/07 7:21 PM
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SidRon
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Edited: 02-Mar-07
Member Since: 02/05/2006
Posts: 111
I wouldn't be so quick to move the editing back to the U.S. The Danes are legendary cinematographers.
3/8/07 7:44 PM
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kajukenbo2000
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Edited: 08-Mar-07
Member Since: 01/01/2001
Posts: 44
Just checking, did anyont receive their set or the offer?
3/8/07 8:24 PM
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grrynn
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Edited: 08-Mar-07
Member Since: 04/22/2003
Posts: 43
i have not received the set in the mail yet ... but i did receive the email from tonie about matts offer. i guess we'll have to wait a few more days ...
3/8/07 9:23 PM
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hobbit
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Edited: 08-Mar-07
Member Since: 05/23/2006
Posts: 8
I too have not received the set, or the offer. I've emailed Tonie near 7 times during the past two weeks, and not one of my emails have gotten a response. I understand she's busy, but being busy with business is called business. I paid for my set back in December thinking it would've been shipped out in January, but now its March, and it's inching close to April, and the customer service is still bad. I understand a discount on the set could be considered as a way to try to make up for the slow service, but jeez, all this extra time and crappy customer care makes a person feel like the special offer isn't good enough. I know I'm not the only one who feels this way. We've been patient, but can we see some results?
3/8/07 9:45 PM
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Matt Thornton
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Edited: 08-Mar-07
Member Since: 01/01/2001
Posts: 3204
The last of all the sets shipped out this afternoon. Everything has now been sent. If you have not recieved that e-mail then it's an error. I was with Tonie when she sent them out to everyone on our list, so it may have been blocked or bounced. Shoot her an e-mail at sbgproductions@gmail.com or to me at straightblastgym@hotmail.com and I will forward the e-mail on to you.
3/8/07 10:19 PM
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hobbit
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Edited: 08-Mar-07
Member Since: 05/23/2006
Posts: 9
Matt, I'd like to thank you for being attentive to this whole process, I appreciate your kindness throughout everything, and hopefully this will be an AMAZING set!
3/9/07 12:20 AM
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Matt Thornton
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Edited: 09-Mar-07
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Posts: 3205
I really appreciate all you guys. And if I had to wait so long I'd be upset as well. I am really grateful we have such a cool customer base.
3/9/07 1:41 AM
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Jeff Duarte
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Edited: 09-Mar-07
Member Since: 01/01/2001
Posts: 4380
I got my e-mail from Toni. WOO-HOO! JD

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